AdvancedHMI Software
General Category => Support Questions => Topic started by: aquilmustafa on December 24, 2017, 11:11:06 PM
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Hi,
I have a machine which has AHMIv3.99X. The AHMI Application is running on NComputing Thin-Client device which is connected to the machine. The problem is after several operations the Application pops up a .Net Framework Error.
The Machine is running Windows-10 pro OS
Is there any way to avoid these recurring issues.
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Generally speaking, you should provide far more information about your setup, the way AHMI is used and screenshots of the error itself.
I don't have a solution for you but only a few questions:
Have you contacted NComputing support to inquire about this or similar issues?
If the AHMI application starts and runs for several operations, could it be that it is just unable to gain access to .Net Framework afterwards?
For troubleshooting purposes, have you tried running the AHMI on the machine itself instead of on the thin-client?
Hopefully, some other members might provide some clues as per their knowledge.
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Generally speaking, you should provide far more information about your setup, the way AHMI is used and screenshots of the error itself.
I don't have a solution for you but only a few questions:
Have you contacted NComputing support to inquire about this or similar issues?
If the AHMI application starts and runs for several operations, could it be that it is just unable to gain access to .Net Framework afterwards?
For troubleshooting purposes, have you tried running the AHMI on the machine itself instead of on the thin-client?
Hopefully, some other members might provide some clues as per their knowledge.
Yes I have tried running it on PC and it runs ok. The only problem is with Thin-Client Device.
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In that case you might try getting some answers from the NComputing support.