Messages

1

Support Questions / Re: Frustrated with software, can't enter tags.

« on: October 03, 2017, 06:18:52 PM »

Alright, thank you Archie.

I downloaded a fresh copy of the base application, I'm working on a VM that I was given by the customer, maybe something was corrupted in the file, with the new application it is working.  To be fair, FactoryTalk View is the main HMI I use and there are plenty of little bugs in there as well, this difference is probably just that I'm used to working around those already.

One thing I will say, everything that I have heard is that you are very responsive,  and now I can appreciate that as well.  In time I'll probably get used to it.

Thanks for your help.

2

Support Questions / Frustrated with software, can't enter tags.

« on: October 03, 2017, 05:51:15 PM »

Ok, I get that I'm new to this software and everything is only as good as the time you've spent with it.  My customer has decided to use Advanced HMI and I have limited experience with Visual Studio, though I have successfully written applications in the past.  However, at this point I am finding it virtually unusable.

When I try to enter a tag for any purpose using either the MicroLogix or CLX ethernet connection it will not accept the tag, even if I try to use the one from a video I was watching (TimmerTag.ACC).  I tried using N7:0 for MicroLogix.

Whatever I enter I get a message stating "Property value is not valid", when I click the details button this message is displayed: Object of type 'MfgControl.AdvancedHMI.Drivers.PLCAddressItem' cannot be converted to type 'MfgControl.AdvancedHMI.Drivers.PLCAddressItem' .

I'm sure I'm the idiot, but maybe you could help me out and perhaps make things a bit more idiot proof in the future.

It seems like a great idea, but if this is how the software functions in actual practice it isn't worth the frustration.